OwnerIQ Network
Access product self-support information for thousands of consumer products.OwnerIQ for Manufacturers
Support your customers by extending the reach and availability of your product support literature!
Improve Reverse Logistics
Returns from consumers are a big problem, especially when they are "no-fault" returns and the only thing wrong is that the consumer couldn't figure out how to use it. Easy access to self-support information allows consumers to educate themselves, reduces no-fault returns and improve margins.
Save on Inbound Support Calls
Every in-bound call to your customer support department erodes your margins when, in most cases, easy access to the manual is all that is required.
Manage Your Product Support Literature
Save time and resources by allowing OwnerIQ to manage your support literature for current and past product lines.
Improve Margins
Add your content to the OwnerIQ Network and save time, reduce costs and improve your margins.
The Destination for User Manuals
Two million online searches are conducted daily by consumers looking for user manuals and other self-support information. OwnerIQ organizes user manuals into easy-to-use, product-focused websites, helping consumers easily locate them.
A recent survey conducted by OwnerIQ reveals that nearly all consumers not only expect user manuals to be available online, but also that they are conveniently located for all brands in one online destination.
Consumers Want More Product Information
Ongoing Ownership.
Even after products are purchased, customers want to learn more about product features, maintenance and care information, safety and recall updates, usage tips, upgrades and new products.
OwnerIQ members receive up-to-the-minute relevant information about the products they own.
OwnerIQ Members Say:
"The convenience and ease of locating the required manual is highly important."
"To know that there was a single source for user manuals would significantly cut back on time and frustration spent in a blind search.
Learn More
To learn about how OwnerIQ can help you better serve your customers, please complete the form below. Required fields are in BOLD.
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